Terms of Service

Effective Date: [To be inserted upon website launch]

Last Updated: [To be inserted upon website launch]

ACCEPTANCE OF TERMS

Welcome to the website of Rise Neurorehab Institute (“Rise,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (riseneuro.org), including any content, functionality, and services offered on or through the website.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our website.

Rise Neurorehab Institute is a 501(c)(3) non-profit organization operating under D1Strong–The Journey Foundation, providing comprehensive neurorehabilitation services in Atlanta, Georgia.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Updating the “Last Updated” date at the top of this page

• Posting a notice on our website

• Sending an email to registered users (when applicable)

Your continued use of the website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

USE OF WEBSITE

Permitted Use

You may use our website for lawful purposes, including:

• Learning about Rise and our services

• Contacting us with inquiries

• Making donations

• Registering for events

• Applying for employment or volunteer opportunities

• Accessing educational resources

• Engaging with our content

Prohibited Use

You agree NOT to:

• Use the website for any unlawful purpose or in violation of these Terms

• Attempt to gain unauthorized access to any portion of the website or systems

• Interfere with or disrupt the website or servers

• Transmit viruses, malware, or other harmful code

• Collect information about other users without permission

• Use automated systems (bots, scrapers) to access the website

• Impersonate Rise, our staff, or any other person or entity

• Post or transmit false, misleading, or defamatory content

• Harass, threaten, or harm others through the website

• Violate any applicable laws or regulations

• Use the website to spam or send unsolicited communications

• Attempt to reverse engineer or modify the website

• Remove or alter copyright notices or proprietary markings

Account Security

If you create an account or register for services:

• You are responsible for maintaining the confidentiality of your login credentials.

• You are responsible for all activities that occur under your account.

• You must notify us immediately of any unauthorized use.

• We reserve the right to disable accounts that violate these Terms.

INTELLECTUAL PROPERTY RIGHTS

Our Content

All content on this website, including but not limited to:

• Text, graphics, logos, images, photographs

• Videos, audio files, and multimedia content

• Software, code, and website design

• Trademarks, service marks, and brand names

• Compilation and organization of content

is owned by Rise Neurorehab Institute, D1Strong–The Journey Foundation, or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Trademarks

“Rise Neurorehab Institute,” “Rise,” “D1Strong–The Journey,” and associated logos are trademarks of Rise Neurorehab Institute and D1Strong–The Journey Foundation. You may not use these trademarks without our express written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the website for personal, non-commercial purposes

• View and print content for personal reference

• Share content via provided social sharing tools

You may NOT:

• Reproduce, distribute, or publicly display website content without permission

• Modify, create derivative works, or reverse engineer content

• Use content for commercial purposes without written authorization

• Remove copyright or proprietary notices

User-Generated Content

If you submit content to our website (comments, testimonials, stories, photos, etc.), you grant Rise:

• A non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content

• The right to use your name and likeness in connection with the content

• Permission to use the content for promotional and educational purposes

You represent that:

• You own or have rights to the content you submit

• The content does not violate any third-party rights

• The content is accurate and not misleading

• You have obtained necessary permissions (e.g., photo releases)

We reserve the right to:

• Review, edit, or remove any user-generated content

• Decline to post submitted content

• Use content at our discretion

DISCLAIMER OF WARRANTIES

“AS IS” BASIS

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy or completeness of content

• Uninterrupted or error-free operation

• Security of transmissions

• Freedom from viruses or harmful components

No Medical Advice

THE INFORMATION ON THIS WEBSITE IS FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND IS NOT INTENDED AS MEDICAL ADVICE.

• Content on this website does not create a patient-provider relationship.

• Information should not be used for diagnosing or treating medical conditions.

• Always seek the advice of qualified healthcare professionals.

• Never disregard professional medical advice based on website content.

• If you have a medical emergency, call 911 immediately.

Rise is not responsible for any health decisions made based on website information.

Third-Party Content and Links

• We may link to third-party websites or display third-party content.

• We do not endorse or control third-party websites.

• We are not responsible for third-party content, products, or services.

• Third-party websites have their own terms and privacy policies.

• We disclaim all liability related to third-party websites.

Service Availability

• We do not guarantee the website will be available at all times.

• We may modify, suspend, or discontinue the website at any time.

• We are not liable for any unavailability or interruption.

• Scheduled maintenance may cause temporary unavailability.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

No Liability for Damages

RISE NEUROREHAB INSTITUTE, D1STRONG–THE JOURNEY FOUNDATION, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

• Direct, indirect, incidental, or consequential damages

• Lost profits, revenue, or data

• Business interruption

• Personal injury or property damage

• Emotional distress

• Any damages arising from use of the website, reliance on website content, or inability to use the website

• Unauthorized access to your information

• Errors, omissions, or inaccuracies in content

THIS APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Maximum Liability

In jurisdictions that do not allow limitation of liability, our maximum liability shall not exceed $100 or the amount you paid to us (if any) in the 12 months preceding the claim.

Exceptions

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Rise Neurorehab Institute, D1Strong–The Journey Foundation, and their officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys’ fees) arising from:

• Your use of the website

• Your violation of these Terms

• Your violation of any third-party rights

• Your violation of applicable laws or regulations

• Content you submit to the website

• Your negligence or willful misconduct

We reserve the right to assume exclusive defense of any claim, and you will cooperate with us in defending such claims.

DONATIONS AND PAYMENTS

Donation Terms

When making a donation to Rise:

• All donations are voluntary.

• Donations are processed securely through third-party payment processors.

• You will receive a receipt for tax purposes.

• Donations are generally non-refundable (see Refund Policy below).

• Rise is a 501(c)(3) non-profit; donations are tax-deductible to the extent allowed by law.

• You must provide accurate payment information and authorize us to charge your payment method.

Recurring Donations

For recurring donations:

• You authorize ongoing charges at the specified frequency.

• You can cancel recurring donations at any time.

• Cancellation takes effect for future charges (current charges are non-refundable).

• We will notify you of payment failures and reserve the right to suspend recurring donations for failed payments.

Refund Policy

Donations are generally non-refundable as they support our mission and operations. However:

• We will refund duplicate charges or clear errors.

• Requests for refunds must be made within 30 days.

• Contact us at 404-596-RISE (7473) or [finance email] to request a refund.

• Refunds are made at our discretion.

• Processing time is typically 7-10 business days.

Event Registration

For paid events:

• Refund policies specific to each event will be stated at registration.

• Cancellation deadlines vary by event.

• We may offer credits for future events in lieu of refunds.

PATIENT SERVICES TERMS

Separate Agreements

If you receive patient services at Rise:

• You will sign separate agreements and consent forms.

• Those agreements govern the patient-provider relationship.

• Terms include financial policies, treatment consent, and HIPAA authorization.

• These website Terms do not create a patient-provider relationship.

No Guarantee of Results

• We provide professional neurorehabilitation services.

• We make no guarantees about treatment outcomes or recovery.

• Individual results vary based on many factors, including condition severity, commitment, and other variables.

Insurance and Billing

• Insurance coverage and billing are subject to separate agreements.

• You are responsible for understanding your insurance benefits.

• You are responsible for applicable copays, deductibles, and non-covered services.

• We will work with your insurance but cannot guarantee coverage.

Appointment Policies

• Appointment scheduling is subject to availability.

• Cancellation policies will be provided separately.

• No-show and late cancellation fees may apply.

• We reserve the right to discontinue services for repeated violations of policies.

PRIVACY AND DATA PROTECTION

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Key Points:

• We respect your privacy.

• We collect information as described in our Privacy Policy.

• We protect information using appropriate security measures.

• We comply with HIPAA for patient health information.

• You have rights regarding your personal information.

HIPAA Notice

If you are a patient, you will receive our Notice of Privacy Practices, which explains how we handle Protected Health Information (PHI) in compliance with HIPAA.

Consent to Communications

By providing contact information:

• You consent to receive communications from Rise.

• Communications may include responses to inquiries, appointment reminders, service information, newsletters (if opted in), and transactional messages.

• You can opt out of marketing communications at any time. Some service-related communications are not optional.

USER CONDUCT AND COMMUNITY GUIDELINES

Respectful Interaction

We expect all users to:

• Treat others with respect and dignity.

• Engage in constructive dialogue.

• Respect privacy and confidentiality.

• Avoid discriminatory, hateful, or offensive content.

• Report violations to us.

Patient Privacy

• Do not share identifiable information about patients or others.

• Respect the privacy of individuals featured in our content.

• Do not post protected health information.

• Obtain permission before sharing someone else’s story.

Testimonials and Reviews

If you post testimonials or reviews:

• Provide honest, accurate information.

• Disclose any conflicts of interest.

• Do not post false or misleading information.

• Respect others’ experiences even if different from yours.

We reserve the right to moderate, edit, or remove any content, ban users who violate guidelines, and report illegal activity to authorities.

EMPLOYMENT AND VOLUNTEER APPLICATIONS

Application Process

When applying for employment or volunteer positions:

• You must provide truthful, accurate information.

• You authorize background checks as required.

• You grant permission to contact references.

• Incomplete or false applications may be rejected.

• We reserve the right to reject any application.

Equal Opportunity

Rise is an equal opportunity employer. We do not discriminate based on protected characteristics. Accommodations are available for applicants with disabilities.

At-Will Employment

Employment at Rise (if offered) is at-will. Either party may terminate employment at any time. Website Terms do not create an employment contract.

EVENTS AND PROGRAMS

Registration

When registering for events:

• You must provide accurate information.

• You agree to event-specific terms and policies.

• Payment is required when applicable.

• Registration may be subject to availability.

Cancellation and Refunds

• Event cancellation policies vary by event.

• We reserve the right to cancel events due to low enrollment or unforeseen circumstances.

• Refunds for cancelled events will be processed according to stated policies.

Conduct at Events

• You agree to behave appropriately at Rise events.

• We reserve the right to remove disruptive participants.

• Photography/videography may occur; by attending, you consent to appear in promotional materials unless you notify us.

INTELLECTUAL PROPERTY CLAIMS

Copyright Infringement

If you believe content on our website infringes your copyright, please notify us with:

• Description of the copyrighted work

• Location of the infringing material on our website

• Your contact information

• Statement of good faith belief and statement of accuracy under penalty of perjury

• Your physical or electronic signature

Send notices to:

Copyright Agent

Rise Neurorehab Institute

[Physical Address]

[Email for copyright claims]

We will investigate valid claims and remove infringing content as appropriate.

Counter-Notices

If your content was removed due to a copyright claim and you believe the removal was in error, you may submit a counter-notice as provided by law.

DISPUTE RESOLUTION

Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

Jurisdiction and Venue

You agree that any legal action or proceeding arising from these Terms or your use of the website shall be brought exclusively in the state or federal courts located in [County], Georgia, and you consent to the jurisdiction of such courts.

Informal Resolution

Before filing a legal claim, you agree to contact us at 404-596-RISE (7473) to attempt informal resolution of any dispute.

Arbitration (Optional)

[Note to legal counsel: Determine whether to include mandatory arbitration clause based on organizational preferences and legal advice]

Class Action Waiver

To the extent permitted by law, you agree to bring claims individually and not as part of a class action or representative proceeding.

Time Limit for Claims

You agree that any claim arising from your use of the website must be filed within one (1) year after the claim arose, or the claim is permanently barred.

GENERAL PROVISIONS

• Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced, constitute the entire agreement between you and Rise regarding use of the website.

• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

• Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

• Assignment: You may not assign or transfer your rights or obligations under these Terms. We may assign these Terms without restriction.

• No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights except as expressly stated.

• Force Majeure: We are not liable for failure to perform obligations due to causes beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

• Notices: Notices to you may be provided via email, website posting, or mail. Notices to us should be sent to:

  Rise Neurorehab Institute

  [Physical Address]

  Atlanta, Georgia [ZIP]

  Email: [General email]

  Phone: 404-596-RISE (7473)

• Headings: Section headings are for convenience only and do not affect interpretation of these Terms.

• Survival: Provisions that by their nature should survive termination of these Terms will survive, including disclaimers, limitations of liability, indemnification, and dispute resolution.

TERMINATION

Termination by You

You may stop using the website at any time. If you have an account, you may request account deletion by contacting us.

Termination by Us

We reserve the right to:

• Suspend or terminate your access to the website

• Remove or disable your account

• Delete your content

• Take legal action if necessary

Reasons for termination include violation of these Terms; fraudulent, illegal, or harmful activity; harassment or abuse of others; or at our discretion for any reason.

Effect of Termination

Upon termination, your right to use the website ceases immediately. You must discontinue all use of our content. Provisions that should survive (disclaimers, limitations) remain in effect. We are not liable for any termination.

ACCESSIBILITY

Rise is committed to making our website accessible to individuals with disabilities. We strive to comply with Web Content Accessibility Guidelines (WCAG) standards.

If you encounter accessibility barriers on our website, please contact us:

• Phone: 404-596-RISE (7473)

• Email: [accessibility email]

We will work to address the issue.

CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Rise Neurorehab Institute

• Phone: 404-596-RISE (7473)

• Email: [Legal/general email]

• Mail:

  [Physical Address]

  Atlanta, Georgia [ZIP]

• Legal Department: [If applicable]

ACKNOWLEDGMENT AND CONSENT

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY.

If you do not agree to these Terms, you must immediately stop using the website.

Rise Neurorehab Institute

A 501(c)(3) Non-Profit Organization

Fundraising by D1Strong–The Journey Foundation

Opening Fall 2026 in Atlanta, Georgia

• Phone: 404-596-RISE (7473)

• Email: [General Email]

• Web: riseneuro.org

[Home] [About Us] [Services] [Privacy Policy] [Connect]

Last Updated: [Date]

Effective Date: [Date]

SUMMARY OF KEY TERMS

This summary provides key highlights but is not a substitute for reading the full Terms of Service.

• ✓ By using our website, you agree to these Terms and our Privacy Policy.

• ✓ Website content is for informational purposes only and does not constitute medical advice.

• ✓ We disclaim warranties and provide the website “as is.”

• ✓ We limit our liability for damages arising from website use.

• ✓ Donations are generally non-refundable except for errors or duplicates.

• ✓ You agree to use the website lawfully and respect intellectual property rights.

• ✓ Patient services are governed by separate agreements beyond these website Terms.

• ✓ Disputes are governed by Georgia law and subject to local jurisdiction.

• ✓ We may modify these Terms at any time with notice.

• ✓ Contact us with questions at 404-596-RISE (7473).

⚖️ LEGAL DISCLAIMER NOTE

This Terms of Service template should be reviewed, customized, and approved by legal counsel before publication to ensure compliance with:

• Applicable federal and state laws

• Healthcare regulations

• Non-profit organization requirements

• Specific organizational practices

• Insurance and liability considerations

Items requiring attorney review/completion:

• Effective date & physical address

• Email addresses & copyright agent designation

• Arbitration clause inclusion/exclusion

• Jurisdiction and venue specifics (e.g., County name)

• State-specific requirements & liability limitations (state law variations)

• Any industry-specific provisions

This template is provided as a starting point and does not constitute legal advice.